[BBLISA-jobs] The Broad Institute- ServiceNow Administrator, Req. #1596

[Julia Croyle]

Hi Steve,

Thanks for passing this req along. This is not what my “market center” is but I will absolutely see who is in my network and submit them along.
Best,
Julia

From: bblisa-jobs [mailto:bblisa-jobs-bounces at bblisa.org] On Behalf Of Steven Downing
Sent: Thursday, December 04, 2014 3:40 PM
To: bblisa-jobs at bblisa.org
Subject: [BBLISA-jobs] The Broad Institute- ServiceNow Administrator, Req. #1596

ServiceNow Administrator- Req. #1596
The Broad community comprises some 1200 employees and a similar number of associated researchers, scientists and academic trainees. Broad IT provides end-user support of more than 2000 end user systems as well as a vast Linux infrastructure.
The ServiceNow Administrator will be responsible for designing and supporting ServiceNow. The administrator will work with groups within and outside of IT to new implement solutions utilizing ServiceNow. IT has moved its incident tracking and is exploring additional projects to extend the use of the software to include change management, asset tracking, and knowledge base.

Key Responsibilities:
• Maintain daily operational functions of ServiceNow.
• Research and implement new releases or enhancements to the environment.
• Utilize scripting tools to create automation tasks/workflows to be carried out by ServiceNow and other BITS supported applications.
• Integrate and automate process using Orchestrator.
• Train IT users on advanced topics within ServiceNow.
• Work with IT management and Broad management teams to align ServiceNow with organizational strategies.

REQUIREMENTS
• Bachelor’s degree or equivalent professional experience.
• 2-3 years experience in ServiceNow preferred.  Integration, Workflow automation.
• ServiceNow Orchestration experience a plus
• Knowledge of ITSM framework and ITIL.
• ServiceNow Certified Systems Administrator or ServiceNow Advanced System Administrator and Scripting in ServiceNow certification preferable
• ITIL v3 Foundations Certification

The Broad Institute will not offer visa sponsorship for this opportunity.
EOE/Minorities/Females/Protected Veterans/Disabilities


 Interested candidates can apply to Requisition #1596 via the Careers link below, or contact Steve Downing at downing at broadinstitute.org<mailto:downing at broadinstitute.org>.


Steven Downing
Senior Recruiter
The Broad Institute of MIT & Harvard
T: 617-714-7437
75 Ames Street
Cambridge, MA 02142
downing at broadinstitute.org<mailto:downing at broadinstitute.org>
http://www.broadinstitute.org/careers<http://t.signauxun.com/link?url=http%3a%2f%2fwww.broadinstitute.org%2fcareers&ukey=agxzfnNpZ25hbHNjcnhyGAsSC1VzZXJQcm9maWxlGICAgPfqqZMIDA&k=480193310f344666817c839c5dc95050>


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