<p dir="ltr">My last job used USAi.net for service to our office in the Seaport area. Great guys, they really know their stuff and had very quick turnaround of our circuit. I would be happy to pass on contact information, if you need any. They also offered to negotiate with Comcast (the only other provider in the area) on our behalf for a backup circuit.</p>
<p dir="ltr">One caveat: the equipment they ordered suddenly went on back order and so we had to use temporary APs. That being said, our service was not really negatively impacted.</p>
<p dir="ltr">-Matt</p>
<div class="gmail_quote">On Jul 22, 2014 7:10 PM, "Tom Metro" <<a href="mailto:tmetro%2Bbblisa@gmail.com">tmetro+bblisa@gmail.com</a>> wrote:<br type="attribution"><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
Tom Metro wrote:<br>
> I'm looking to get business class Internet service for a home office. At<br>
> my location I have an "embarrassment of riches" and yet none of these<br>
> are companies I want to do business with:<br>
><br>
> Verizon Business FIOS<br>
> Comcast Business cable Internet<br>
> RCN Business cable Internet<br>
<br>
All the news about the congested peering points at Comcast and Verizon<br>
(which I'm guessing impacts business class customers as well) makes me<br>
even more unlikely to want to do business with these companies that I<br>
was already predisposed to avoid.<br>
<br>
That leaves RCN, which per Netflix's stats<br>
(<a href="http://ispspeedindex.netflix.com/usa" target="_blank">http://ispspeedindex.netflix.com/usa</a> or see Google's version:<br>
<a href="http://www.google.com/get/videoqualityreport/" target="_blank">http://www.google.com/get/videoqualityreport/</a>) actually ranks faster<br>
than Comcast and Verizon. RCN is also small enough that they wouldn't<br>
have the negotiating power to play these sorts of games with content<br>
providers.<br>
<br>
But, dealing with RCN's pre-sales operation has been lousy. I've gone<br>
weeks trying to get a few simple questions answered. And their coverage<br>
database is apparently so unreliable that they actually had to roll a<br>
truck to verify that my location had service.<br>
<br>
Another possibility I recently ran across (on Google's recommended ISP<br>
list) is:<br>
<a href="http://usai.net/" target="_blank">http://usai.net/</a><br>
<br>
which does fixed-wireless links in the Boston and immediate suburbs.<br>
<br>
Anyone with experience with this company?<br>
<br>
-Tom<br>
<br>
--<br>
Tom Metro<br>
The Perl Shop, Newton, MA, USA<br>
"Predictable On-demand Perl Consulting."<br>
<a href="http://www.theperlshop.com/" target="_blank">http://www.theperlshop.com/</a><br>
<br>
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</blockquote></div>