[BBLISA] business class ISP recommendations

[Matt Warren]

My last job used USAi.net for service to our office in the Seaport area.
Great guys, they really know their stuff and had very quick turnaround of
our circuit. I would be happy to pass on contact information, if you need
any. They also offered to negotiate with Comcast (the only other provider
in the area) on our behalf for a backup circuit.

One caveat: the equipment they ordered suddenly went on back order and so
we had to use temporary APs. That being said, our service was not really
negatively impacted.

-Matt
On Jul 22, 2014 7:10 PM, "Tom Metro" <tmetro+bblisa at gmail.com> wrote:

> Tom Metro wrote:
> > I'm looking to get business class Internet service for a home office. At
> > my location I have an "embarrassment of riches" and yet none of these
> > are companies I want to do business with:
> >
> > Verizon Business FIOS
> > Comcast Business cable Internet
> > RCN Business cable Internet
>
> All the news about the congested peering points at Comcast and Verizon
> (which I'm guessing impacts business class customers as well) makes me
> even more unlikely to want to do business with these companies that I
> was already predisposed to avoid.
>
> That leaves RCN, which per Netflix's stats
> (http://ispspeedindex.netflix.com/usa or see Google's version:
> http://www.google.com/get/videoqualityreport/) actually ranks faster
> than Comcast and Verizon. RCN is also small enough that they wouldn't
> have the negotiating power to play these sorts of games with content
> providers.
>
> But, dealing with RCN's pre-sales operation has been lousy. I've gone
> weeks trying to get a few simple questions answered. And their coverage
> database is apparently so unreliable that they actually had to roll a
> truck to verify that my location had service.
>
> Another possibility I recently ran across (on Google's recommended ISP
> list) is:
> http://usai.net/
>
> which does fixed-wireless links in the Boston and immediate suburbs.
>
> Anyone with experience with this company?
>
>  -Tom
>
> --
> Tom Metro
> The Perl Shop, Newton, MA, USA
> "Predictable On-demand Perl Consulting."
> http://www.theperlshop.com/
>
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