[BBLISA] pre-comment on tonight's meeting ("Fragile Ops")

[Alva Couch]

On 1/8/2014 1:23 PM, Bill Bogstad wrote:
> I'm hoping that Patrick Cable's talk tonight will provide the
> magic bullet (or at least a hint) on how to deal with "customer" expectations
> in the face of wildly varying errors in time estimates for tasks.

I second that. This is a constant pain for me both as service provider 
(with other customers) and as service customer (with other providers).

-- 
Alva L. Couch
Associate Professor of Computer Science
Tufts University, Medford MA 02155
http://www.cs.tufts.edu/~couch