[BBLISA] slow wan link
John P. Rouillard
rouilj at cs.umb.edu
Thu Jun 7 23:20:07 EDT 2012
In message <alpine.DEB.2.00.1206061936530.2766 at nber7.nber.org>,
Daniel Feenberg writes:
>We have maxed out our WAN link, and users are complaining of slow access
>to websites and x-windows interaction. Yet when I ping sites on the
>internet I see no lost packets, and ping times for relatively close hosts
>are consistently 20 - 30 milliseconds. Large packets are about the same.
>Ping times to our ISP's router at their POP are 2-4 milliseconds. I see no
>dropped pings to real hosts. Sometimes the ISP router drops a ping but I
>understand that may be due to ICMP limiting.
>
>I have difficulty reconciling these facts. If pings are fast and packets
>are not dropped, why do users see problems? I can confirm things seem
>slow. Is this the dreaded "buffer bloat" problem so recently hyped? Is
>there anything I can do here to aleviate it while waiting for more
>bandwidth?
One thing you may want to try is run:
http://netalyzr.icsi.berkeley.edu/index.html
it returns a lot of info about your network connectivity, buffer
delays etc that may point at an issues as well.
--
-- rouilj
John Rouillard
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My employers don't acknowledge my existence much less my opinions.
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