[BBLISA] Galaxy Internet Services?

[Larry Beaulieu]

	Bob, repeat after me:  "pool server".  hehehehehehe

	More to the point, IIRC GIS' VoIP offerings are based on products
	offered by the latest venture headed up by someone whose name hasn't 
	been mentioned much in these parts for a while:  Shawn Lewis.

	(yes, THAT Shawn Lewis....)

	-- Larry
 
> 
> 
> On Wed, 30 May 2007, Scott Ehrlich wrote:
> 
> > Does anyone subscribe to Galaxy Internet Services (www.gis.net) FIOS and/or DSL
> > residential service?  If so, what are your thoughts/insights/experiences?
> 
> I can speak of GIS from a couple of points of view. My first, is from the
> view of a NOC technician at XCOM, where they outsourced their dialup
> service ten years ago (not sure if they currently do). I found them to be
> cheap, noisy, and the only people with clue were hard to get a hold of and
> rude. But that's ten years ago - I don't know how much it has to do with
> today.
> 
> My more recent, ongoing, and worse experience is with their VoIP
> department, GalaxyVoice. I paid these people $24.95 for their special
> 'lifetime' unlimited incoming calls program. It was supposed to mean that
> for the rest of my life, I would get incoming calls for free, no additonal
> fees required. I believe they still offer this service. Yet they charge
> some $2 and change per month. I refused to pay, and had an ongoing
> arguement with various GalaxyVoice people in email regarding what I signed
> up for and why I was being billed. Eventually, they cancelled my account
> for non-payment of this money, and then started sending threatening
> collection letters after me. I have sent them an email each time they send
> me a demand letter, telling them to go screw and why, and what's I'd do if
> they didn't. It's been about six months since they tried to squeeze their
> money out of me. I don't know if that means they've finally given up or
> they're going to send me another demand letter.
> 
> What this tells me is: schlock organization. Either incompetent, or
> criminal, possibly both. I heartily disrecommend doing business with them.
> I have expressed as much when it comes to their attempts to enter the muni
> wifi market
> 
> I know that people tend to only get heated up and give bad reviews about
> service. A company which provides reasonable service doesn't usually get
> good reviews. So, to make up for the bad review of the above company, I
> will say that by comparison, all of my dealings with Comcast have been
> satisfactory or better.
> 
> -Bob
> 
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