[BBLISA] VOIP experience

[Eddy Harvey]

I'm using dsci, www.dscicorp.com 
I do IT consulting at various companies, and only one of them had a phone
system that satisfied me.  So I asked them who they used, and it's DSCI.
I've since used a hosted pbx solution from dsci at a different company, and
have been very pleased.
 
I know one guy who uses covad, and he's happy with it.  As long as you get
an MPLS T1 that's connected directly back to their location, and you elect
to run a certain level of QoS on the line, you get perfect voice quality.
 
I think it's better to have the pbx solution outsourced rather than
in-house, because of two reasons - (1) If it's in-house, you're absolutely
responsible for it.  If it's outsourced, the people who maintain it eat,
breathe, and dream nothing but phone systems.  (2) Where we have it
outsourced, if the T1 goes down for some reason, of course we can't receive
calls.  But any caller will still get the normal ringing, followed by voice
prompts, and leave voicemail.  If I go get an internet connection somewhere,
I can open a webpage and forward somebody's extension to their cell phone.
Where we have it in-house, if the T1 goes down, callers get a busy signal,
end of story.
 
 
 

  _____  

From: bblisa-bounces at bblisa.org [mailto:bblisa-bounces at bblisa.org] On Behalf
Of Michael Filosa
Sent: Thursday, September 28, 2006 10:28 AM
To: bblisa at bblisa.org
Subject: [BBLISA] VOIP experience


Does anyone have an experience with ether IP phones or VOIP providers. We
are looking to setup a couple smaller offices with phone service. The
various business class VOIP provider out there seem to be a god fit for us
but we have no experience with service or equipment in that world. 
 
Any feedback comments would welcome.
 
Most of the solutions we are consider using a cisco IP phone which connects
either to a local or remotely hosted IP PBX system.
 
 
 
 
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