<div dir="ltr"><p class="">ServiceNow Administrator- Req. #1596 </p>

<p class="">The Broad community comprises some 1200 employees and a
similar number of associated researchers, scientists and academic trainees.
Broad IT provides end-user support of more than 2000 end user systems as well
as a vast Linux infrastructure.<br>
The ServiceNow Administrator will be responsible for designing and supporting
ServiceNow. The administrator will work with groups within and outside of IT to
new implement solutions utilizing ServiceNow. IT has moved its incident
tracking and is exploring additional projects to extend the use of the software
to include change management, asset tracking, and knowledge base.</p>

<p class=""> <br>
Key Responsibilities:<br>
• Maintain daily operational functions of ServiceNow.<br>
• Research and implement new releases or enhancements to the environment.<br>
• Utilize scripting tools to create automation tasks/workflows to be carried
out by ServiceNow and other BITS supported applications.<br>
• Integrate and automate process using Orchestrator.<br>
• Train IT users on advanced topics within ServiceNow.<br>
• Work with IT management and Broad management teams to align ServiceNow with
organizational strategies.</p>

<p class=""> </p>

<p class="">REQUIREMENTS </p>

<p class="">• Bachelor’s degree or equivalent professional
experience.<br>
• 2-3 years experience in ServiceNow preferred.  Integration, Workflow automation. <br>
• ServiceNow Orchestration experience a plus<br>
• Knowledge of ITSM framework and ITIL.<br>
• ServiceNow Certified Systems Administrator or ServiceNow Advanced System
Administrator and Scripting in ServiceNow certification preferable<br>
• ITIL v3 Foundations Certification<br>
<br>
The Broad Institute will not offer visa sponsorship for this opportunity.<br>
EOE/Minorities/Females/Protected Veterans/Disabilities</p>

<pre> </pre> Interested candidates can apply to Requisition #1596 via the Careers link below, or contact Steve Downing at <a href="mailto:downing@broadinstitute.org">downing@broadinstitute.org</a>.           <br clear="all"><div><br></div><br><div class="gmail_signature"><div dir="ltr"><span style="font-family:arial;font-size:small">Steven Downing</span><br style="font-family:arial;font-size:small"><span style="font-family:arial;font-size:small">Senior Recruiter </span><br style="font-family:arial;font-size:small"><span style="font-family:arial;font-size:small">The Broad Institute of MIT & Harvard </span><br style="font-family:arial;font-size:small"><span style="font-family:arial;font-size:small">T: </span><a style="color:rgb(17,85,204);font-family:arial;font-size:small">617-714-7437</a><span style="font-family:arial;font-size:small"> </span><br style="font-family:arial;font-size:small"><span style="font-family:arial;font-size:small">75 Ames Street</span><br style="font-family:arial;font-size:small"><span style="font-family:arial;font-size:small">Cambridge, MA 02142 </span><br style="font-family:arial;font-size:small"><a href="mailto:downing@broadinstitute.org" style="color:rgb(17,85,204);font-family:arial;font-size:small" target="_blank">downing@broadinstitute.org</a><span style="font-family:arial;font-size:small"> </span><br style="font-family:arial;font-size:small"><a href="http://www.broadinstitute.org/careers" style="color:rgb(17,85,204);font-family:arial;font-size:small" target="_blank">http://www.broadinstitute.org/careers</a><span style="font-family:arial;font-size:small"> </span><br><br></div></div>
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