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<p class=MsoNormal>Do you consider yourself an expert at running high volume
web application data centers? Are you up for the challenge of optimizing
technical operations for a multi-product social networking application company?
If these things excite you, then we would like to talk to you about our
opportunity!<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>The Director of Systems Operations is senior position that
will be responsible for leading the Online Buddies Systems team in day-to-day
technical operation of our market leading social network applications. This
would include multiple, high volume, high availability websites and
multi-platform (Android and iPhone) mobile companion applications.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>The role will report to the CTO and be responsible for
managing and leading a small team of systems engineers. The successful
candidate will be someone that has current experience in running high volume,
high availability commercial websites across multiple data centers. Must be
able to lead the team in efficient day-to-day operation and support, as well as
drive ongoing technical operational improvement initiatives. These would
include such things as optimizing and tuning site monitoring and performance/scaling,
as well as supporting ongoing growth in application use and new product
rollout. Will need to work collaboratively with<o:p></o:p></p>
<p class=MsoNormal>Product Management and Product Development organizations.
This person will own and be responsible for defining and managing within annual
budget.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><b>ESSENTIAL DUTIES...<o:p></o:p></b></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoListParagraph style='text-indent:-.25in;mso-list:l1 level1 lfo1'><![if !supportLists]><span
style='font-family:Symbol'><span style='mso-list:Ignore'>·<span
style='font:7.0pt "Times New Roman"'>
</span></span></span><![endif]>Work under the high level direction of the CTO
to own the overall quality, stability and robustness and ongoing continuous
improvement of Online Buddies data center operations in support the overall
business objectives.<o:p></o:p></p>
<p class=MsoListParagraph style='text-indent:-.25in;mso-list:l1 level1 lfo1'><![if !supportLists]><span
style='font-family:Symbol'><span style='mso-list:Ignore'>·<span
style='font:7.0pt "Times New Roman"'>
</span></span></span><![endif]>Provide oversight of all data center activities
including new software production updates, new hardware installations,
upgrades, and maintenance and risk mitigation.<o:p></o:p></p>
<p class=MsoListParagraph style='text-indent:-.25in;mso-list:l1 level1 lfo1'><![if !supportLists]><span
style='font-family:Symbol'><span style='mso-list:Ignore'>·<span
style='font:7.0pt "Times New Roman"'>
</span></span></span><![endif]>Responsible for coordinating and participating
in compliance related activities including PCI compliance and routine security
assessments and compliance.<o:p></o:p></p>
<p class=MsoListParagraph style='text-indent:-.25in;mso-list:l1 level1 lfo1'><![if !supportLists]><span
style='font-family:Symbol'><span style='mso-list:Ignore'>·<span
style='font:7.0pt "Times New Roman"'>
</span></span></span><![endif]>Take the lead to refine appropriate processes
controls such as availability management, capacity management, change
management, service level management, configuration management, incident and
problem management.<o:p></o:p></p>
<p class=MsoListParagraph style='text-indent:-.25in;mso-list:l1 level1 lfo1'><![if !supportLists]><span
style='font-family:Symbol'><span style='mso-list:Ignore'>·<span
style='font:7.0pt "Times New Roman"'>
</span></span></span><![endif]>Ensure proper level of management and oversight
of vendor resource in meeting contracted support and delivery obligations.<o:p></o:p></p>
<p class=MsoListParagraph style='text-indent:-.25in;mso-list:l1 level1 lfo1'><![if !supportLists]><span
style='font-family:Symbol'><span style='mso-list:Ignore'>·<span
style='font:7.0pt "Times New Roman"'>
</span></span></span><![endif]>Cross-collaborates with the program and product
team members to meet requirements of regular production site updates as part of
our Agile development and deployment process.<o:p></o:p></p>
<p class=MsoListParagraph style='text-indent:-.25in;mso-list:l1 level1 lfo1'><![if !supportLists]><span
style='font-family:Symbol'><span style='mso-list:Ignore'>·<span
style='font:7.0pt "Times New Roman"'>
</span></span></span><![endif]>Define and execute annual budget in support of
the systems operations. This includes personnel as well as CAPEX budget needs.
Participate in infrastructure meetings, including planning meetings, project
meetings, vendor reviews and incident meetings. Continually review budget/spend
to ensure budget goals are met.<o:p></o:p></p>
<p class=MsoListParagraph style='text-indent:-.25in;mso-list:l1 level1 lfo1'><![if !supportLists]><span
style='font-family:Symbol'><span style='mso-list:Ignore'>·<span
style='font:7.0pt "Times New Roman"'>
</span></span></span><![endif]>Lead and develop engineers in team. Manage and
in some cases develop individual systems and tools engineer.<o:p></o:p></p>
<p class=MsoListParagraph style='text-indent:-.25in;mso-list:l1 level1 lfo1'><![if !supportLists]><span
style='font-family:Symbol'><span style='mso-list:Ignore'>·<span
style='font:7.0pt "Times New Roman"'>
</span></span></span><![endif]>Work collaboratively with QA and Development and
Software Tools teams on supporting quality initiatives. This will involve both
defining and driving key Systems level quality improvements, as well as
supporting the needs of the QA Manager in driving overall IT wide Quality
goals.<o:p></o:p></p>
<p class=MsoListParagraph style='text-indent:-.25in;mso-list:l1 level1 lfo1'><![if !supportLists]><span
style='font-family:Symbol'><span style='mso-list:Ignore'>·<span
style='font:7.0pt "Times New Roman"'>
</span></span></span><![endif]>Lead ongoing assessments of overall
infrastructure and also follow through on key systems environment level
hardware and third party software upgrades.<o:p></o:p></p>
<p class=MsoListParagraph style='text-indent:-.25in;mso-list:l1 level1 lfo1'><![if !supportLists]><span
style='font-family:Symbol'><span style='mso-list:Ignore'>·<span
style='font:7.0pt "Times New Roman"'>
</span></span></span><![endif]>Be available as part of regular 24x7 escalation
process to help as needed on any site related P1 issues.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><b>EDUCATION AND TRAINING...<o:p></o:p></b></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoListParagraph style='text-indent:-.25in;mso-list:l0 level1 lfo2'><![if !supportLists]><span
style='font-family:Symbol'><span style='mso-list:Ignore'>·<span
style='font:7.0pt "Times New Roman"'>
</span></span></span><![endif]>BS degree required, MS desired in computer
science or related technical field or business.<o:p></o:p></p>
<p class=MsoListParagraph style='text-indent:-.25in;mso-list:l0 level1 lfo2'><![if !supportLists]><span
style='font-family:Symbol'><span style='mso-list:Ignore'>·<span
style='font:7.0pt "Times New Roman"'>
</span></span></span><![endif]>10 years + of experience in operating and
maintaining a high volume commercial website or data center.<o:p></o:p></p>
<p class=MsoListParagraph style='text-indent:-.25in;mso-list:l0 level1 lfo2'><![if !supportLists]><span
style='font-family:Symbol'><span style='mso-list:Ignore'>·<span
style='font:7.0pt "Times New Roman"'>
</span></span></span><![endif]>Desired experience working in an e-Commerce
and/or social networking websites.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><b>SKILLS AND COMPETENCIES...<o:p></o:p></b></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoListParagraph style='text-indent:-.25in;mso-list:l2 level1 lfo3'><![if !supportLists]><span
style='font-family:Symbol'><span style='mso-list:Ignore'>·<span
style='font:7.0pt "Times New Roman"'>
</span></span></span><![endif]>Have broad operation data center operations
background combined with quality, continuous improvement, high scale/high
availability.<o:p></o:p></p>
<p class=MsoListParagraph style='text-indent:-.25in;mso-list:l2 level1 lfo3'><![if !supportLists]><span
style='font-family:Symbol'><span style='mso-list:Ignore'>·<span
style='font:7.0pt "Times New Roman"'>
</span></span></span><![endif]>Have a hands-on working knowledge of common
systems configuration best practices and latest monitoring, and application
tuning techniques.<o:p></o:p></p>
<p class=MsoListParagraph style='text-indent:-.25in;mso-list:l2 level1 lfo3'><![if !supportLists]><span
style='font-family:Symbol'><span style='mso-list:Ignore'>·<span
style='font:7.0pt "Times New Roman"'>
</span></span></span><![endif]>Must display a solid track record or leading
technical teams in support of data center operations. Looking for proven
experience to serve as "player-coach" to lead and develop technical
teams to higher levels of performance.<o:p></o:p></p>
<p class=MsoListParagraph style='text-indent:-.25in;mso-list:l2 level1 lfo3'><![if !supportLists]><span
style='font-family:Symbol'><span style='mso-list:Ignore'>·<span
style='font:7.0pt "Times New Roman"'>
</span></span></span><![endif]>Experience with web based applications –
with technology experience with LAMP stack as well as Java based applications.<o:p></o:p></p>
<p class=MsoListParagraph style='text-indent:-.25in;mso-list:l2 level1 lfo3'><![if !supportLists]><span
style='font-family:Symbol'><span style='mso-list:Ignore'>·<span
style='font:7.0pt "Times New Roman"'>
</span></span></span><![endif]>Be familiar with Agile development process and
rapid (2 week) release cycles. Ability to be flexible and adapt to any given
situation<o:p></o:p></p>
<p class=MsoListParagraph style='text-indent:-.25in;mso-list:l2 level1 lfo3'><![if !supportLists]><span
style='font-family:Symbol'><span style='mso-list:Ignore'>·<span
style='font:7.0pt "Times New Roman"'>
</span></span></span><![endif]>Excellent customer service attitude,
communication skills (written and verbal), and interpersonal skills. Must have
strong analytical and data driven problem-solving skill.<o:p></o:p></p>
<p class=MsoListParagraph style='text-indent:-.25in;mso-list:l2 level1 lfo3'><![if !supportLists]><span
style='font-family:Symbol'><span style='mso-list:Ignore'>·<span
style='font:7.0pt "Times New Roman"'>
</span></span></span><![endif]>Experience in leading and participating in data
center governance (compliance, internal and external audit). Also have
experience in managing strategic relationships with key IT product and service
providers. This would include development of RFP’s, and negotiation of
contracts and purchase agreements with key vendors.<o:p></o:p></p>
<p class=MsoListParagraph style='text-indent:-.25in;mso-list:l2 level1 lfo3'><![if !supportLists]><span
style='font-family:Symbol'><span style='mso-list:Ignore'>·<span
style='font:7.0pt "Times New Roman"'>
</span></span></span><![endif]>Have previous management experience to lead and
develop technical team members. Be able to build solid team performance through
sound people leadership skills.<o:p></o:p></p>
<p class=MsoListParagraph style='text-indent:-.25in;mso-list:l2 level1 lfo3'><![if !supportLists]><span
style='font-family:Symbol'><span style='mso-list:Ignore'>·<span
style='font:7.0pt "Times New Roman"'>
</span></span></span><![endif]>Basic understanding of the principles and best
practices of software development process and software quality principals.
Strong benefit to have experience with Agile based development.<o:p></o:p></p>
<p class=MsoListParagraph style='text-indent:-.25in;mso-list:l2 level1 lfo3'><![if !supportLists]><span
style='font-family:Symbol'><span style='mso-list:Ignore'>·<span
style='font:7.0pt "Times New Roman"'>
</span></span></span><![endif]>Ability to work under pressure and in high
stress situations with a calm demeanor.<o:p></o:p></p>
<p class=MsoListParagraph style='text-indent:-.25in;mso-list:l2 level1 lfo3'><![if !supportLists]><span
style='font-family:Symbol'><span style='mso-list:Ignore'>·<span
style='font:7.0pt "Times New Roman"'>
</span></span></span><![endif]>Willingness to work occasional evenings and
weekends in support of deployments or in support of on-call escalations of
production issues.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Salary: $125,000 - $150,000<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>For more information about the company or to apply online,
visit http://www.online-buddies.com.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>No phone inquiries please!<o:p></o:p></p>
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