[BBLISA-jobs] Team Leader, Research Data Services at The Broad Institute in Cambridge

[Steve Downing]

The Broad Institute has a full time position available for a Team 
Leader, Research Data Services.

Interested candidates can apply online at 
http://www.broadinstitute.org/careers by reviewing Requisition #736 or 
contact Steve Downing  directly at downing at broadinstitute.org.

_*Team Leader, Research Data Services- Req. #736*_

The Broad Institute of Harvard and MIT seeks a Team Lead for the 
Research Data Services group within the IT/Systems organization. 
Reporting to the Manager of Research Computing, this new and challenging 
role will be responsible for the delivery of data storage and database 
services to the Broad community as well as the day-to-day operations of 
the physical infrastructure supporting those services. The successful 
candidate will bring a combination of technical, leadership and business 
skills and will play a key role in the success of the Institute's new 
internal service center delivering data storage as a service.

The Broad generates enormous volumes of scientific data. The Institute's 
network data stores have grown 50-fold in the past five years alone. The 
storage infrastructure now comprises more than 10 petabytes of 
network-attached storage and a large storage-area network supporting 
almost 50 Oracle database instances as well as a number of MySQL and 
other RDBMS systems.


OVERALL RESPONSIBILITY

Responsibilities of this role fall into three areas:

Delivery of data services
. As lead of the service center providing data storage and related 
services, help drive the successful establishment of this new internal 
business
. Continually review and refine data service offerings and coordinate 
with Cost Analysis and Business Systems groups in the development of 
associated cost-recovery models
. Maintain ongoing engagement with Broad research community to ensure 
satisfaction with service offerings and service delivery
. Play a driving role in the ongoing identification and evaluation of 
new storage and database technologies

Storage and database operations
. Ensure effective and reliable operation of the storage and data 
infrastructure
. Manage support and service contracts and coordinate with vendor field 
service staff as required
. Collect metrics of storage service availability and performance
. Implement appropriate configuration change management and 
documentation procedures
. Plan and implement appropriate hardware life cycle management practices

Team leadership
. Manage storage administration and database engineering teams for 
maximum performance
. Ensure appropriate cross training on storage and database technologies 
within the teams to maintain reliable coverage
. Develop and maintain a professional development plan with each team member
. Collaborate with other members of the IT management team in defining 
and achieving the overall goals of the IT organization


CHARACTERISTIC DUTIES

. Review and respond to requests for data storage and related services
. Coordinate with Business Systems staff to ensure timely creation of 
service contracts and regular reporting of service delivery efforts
. Coordinate with grant administrators to support budgeting for grant 
proposals and to address billing questions
. Monitor status of physical storage infrastructure and ensure prompt 
response to hardware and software issues
. Manage performance of team members
. Other tasks as required

SUPERVISION EXERCISED

. Directly supervises three storage Systems Administrators and three 
Database Administrators
. Oversees the activity of permanent on-site storage hardware field 
service technicians


QUALIFICATIONS

. Bachelor's degree in computer science or other technical discipline 
and plus 7-10 years of directly related professional experience 
including 3-5 years in supervisory roles with increasing responsibility; 
Master's degree preferred
. Solid understanding of SAN and NAS technologies
. Working knowledge of RDBMS technologies including Oracle and MySQL
. Strong customer service orientation
. Familiarity with delivering IT services in an academic or scientific 
research organization highly desired
. Excellent leadership and exceptional verbal and written communication 
skills
. Working knowledge of file storage/sharing technologies including NFS, 
SAN, CIFS and network (LAN routing, subnets)
. Must be able to communicate effectively with technical and 
non-technical audiences
. Must be a self-starter with the ability to work independently and in a 
team environment
. Excellent time management and organizational skills

Broad will not offer visa sponsorship for this position.

-- 
Steven Downing
Senior Recruiter
The Broad Institute of MIT&  Harvard
T: 617-714-7437
F: 617-714-8993
7 Cambridge Center
Cambridge, MA 02142
downing at broadinstitute.org
http://www.broadinstitute.org/careers

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