[BBLISA-jobs] Update on IT positions available at TripAdvisor in Newton

[Ryan Pugatch]

Sorry if anyone tried to email me about this.  Apparently my Linux 
foundation membership didn't auto renew during the holidays and I just 
realized my linux.com address didn't work.  Please email me again if you 
had tried before..

Thanks
Ryan

On 12/29/2010 07:06 AM, Ryan Pugatch wrote:
> Hi everyone,
>
> We have several IT positions open at TripAdvisor now that I'd like to
> share. The first two are on my team and the third is on our livesite ops
> team. Please don't hesitate to contact me directly about these.
>
>
> Systems Administrator (Corporate IT)
> ---------------------------------------
>
> TripAdvisor is looking for a senior-level Systems Administrator who will
> join a team of two systems administrators to support, maintain, and
> enhance a rapidly growing IT infrastructure that spans cross the globe
> and serves over 350 employees worldwide.
>
> We are not your typical Windows / Active Directory / Exchange shop. Our
> servers are primarily Linux (CentOS) with a handful running Windows. We
> tend to prefer open solutions that we can take off the shelf and adapt
> to our needs, but we are not wedded to a particular OS or vendor. We aim
> for the solution that makes the most sense. We utilize Zimbra for mail,
> Asterisk for telephony, OpenLDAP instead of Active Directory, and Samba
> for our domain controllers and file sharing—all on Linux servers.
>
> To be successful in this role you will:
> - Have strong troubleshooting skills and a diagnostic intuition
> - Be a self-starter. If you don’t know how to do something you consider
> it a challenge to try to figure it out for yourself
> - Have a genuine desire to learn and expand your skill set
>
> You will have demonstrated experience with:
> - Linux systems administration (especially Red Hat variants)
> - Basic Windows systems administration
> - Scripting (especially perl and bash)
> - Networking Fundamentals (understanding how networks work)
>
> We highly desire experience with:
> - Samba
> - OpenLDAP
> - Mail Server Administration / Zimbra
> - Server Virtualization
> - Cisco ASA, PIX, and IOS
> - Storage / SAN
>
> This is an opportunity to play a key part in the growth and expansion of
> the TripAdvisor IT infrastructure which is continuing to expand globally.
>
>
> Lead Desktop Support Technician
> -------------------------------------
>
> TripAdvisor is looking for a Lead Desktop Support Technician to join a
> team of three who support over 350 employees globally.
>
> The Desktop Support Team provides support (hardware and software) to our
> employees based in our Massachusetts, New York, and London offices as
> well as employees located in other remote locations.
>
> This opportunity will allow you to have a direct impact on the vision
> and direction of the Desktop Support Team.
>
> To be successful in this role you must have:
> - A solid understanding of Microsoft Windows and Mac OS X with top-notch
> troubleshooting skills and a diagnostic intuition.
> - A strong customer focus and a constant drive to improve the support
> experience of our employees and to improve internal processes: "How can
> I make things better?"
> - Initiative and problem solving skills: If you don’t know how to do
> something you consider it a challenge to try to figure it out for yourself.
> - Excellent written and oral communication skills
> - The ability to balance multiple priorities and projects.
>
> Previous experience mentoring or leading a team in an environment
> supporting several hundred users would be preferable.
>
> Duties and responsibilities of this position include:
> - Participate in and oversee the helpdesk.
> - Provide mentoring to other technicians in technical skills and service
> delivery
> - Participate in the hiring process to grow the team.
> - Work on plans to develop and evolve the team and its processes to
> continually improve and enhance the customer experience.
> - Track team metrics.
> - Troubleshoot hardware and software and deliver top-notch support to
> employees.
> - Develop and implement training programs to increase technical
> awareness and knowledge transfer to the company as a whole.
>
>
> Technical Operations Engineer (Livesite Operations Systems Admin)
> ------------------------------------------------------------------
>
> Interested in joining an energetic, two person technical operations
> team? Interested in taking your own projects from inception to launch
> rather than being spoon-fed boring projects from a non-technical manager?
> Interested in new technology, and have a passion to take on new
> challenges and responsibilities? TripAdvisor is seeking a mid-level and
> senior-level Systems Administrator to join a two person technical
> operations team. The primary focus of the technical operations team
> is the build-out and ongoing management of the production and
> development systems and networks.
>
> Responsibilities:
> - Hardware build-outs to support the continued growth of the TripAdvisor
> production and development environments
> - Network management
> - Part of a 24x7 emergency response team
> - Monitoring/trending of production and development systems and network
> - General linux server administration
> - Troubleshooting performance issues
>
> Desired Qualifications:
> - Deep knowledge of Linux
> - Experienced in use of shell scripting to perform tasks
> - Experience with high traffic, internet-facing services
> - Experience with alerting and trending packages like Nagios and Cacti
> - Experience with build automation (ie kickstart, puppet, etc)
> - Experience with virtualization technology (Xen preferred)
> - Experience with Cisco networking hardware
>